Optimize Inventory Management

Our solutions help retailers keep track of inventory levels, automate stock ordering, and forecast demand, so they always have the right products in stock at the right time, reducing stockouts, and improving customer satisfaction.

Take your team from good to great

ERM Solutions for your team

Manage Sales Transactions

Process transactions easily at the point-of-sale (POS) system, which is connected to the management solution, making it seamless and efficient.

Keep Track of Stock Levels

Check inventory levels and update product availability in the system effortlessly, ensuring that you always have the right products available for customers.

Manage Customer Profiles

Create or update customer profiles with new information such as contact details, preferences, and feedback, allowing you to offer more personalized services.

Track Sales and Inventory Reports

Review sales and inventory reports effortlessly, getting a sense of what products are selling well and which need to be restocked, so you can make informed decisions.

Manage Customer Inquiries, Complaints, and Returns

Get customer service management tools that will enable you to follow up on customer inquiries, complaints, or returns easily, leading to improved customer satisfaction.

Schedule and Coordinate Store Events or Promotions

Schedule and coordinate store events or promotions effortlessly, ensuring that they run smoothly and achieve the desired results.

There's a solution for every Retail and E-Commerce Business

Omnichannel CRM

A comprehensive platform that helps medium-sized businesses manage customer data, communicate with customers across multiple channels and streamline their sales processes.

Prescriber Relationship Management

An all-in-one platform that helps businesses in any industry build and maintain strong relationships with prescribers.

Sales Management

With lead, opportunity, contact, and pipeline management the platform provides a comprehensive suite of features to help you drive sales and grow your business.

Backoffice and Sales Administration

Manage customer data, sales, and customer service tasks in one place. With features like lead management, order processing, and inventory monitoring, our solution makes it easy to stay organized and improve your operations.

Supplier Relationship Management SRM and Purchasing

Create and manage purchase orders, track their status, manage supplier contracts, invoices, and more, all while offering advanced analytics and reporting capabilities to improve your bottom line.

Inventory Management and Warehousing

Optimize warehouse space, reduce inventory carrying costs, and ensure that products are delivered on time. Track inventory levels, manage stock movements, and automate tasks, such as stock replenishment and order picking.

Customer self-service portal

Your customers can easily find answers to their questions, track their orders, and initiate returns or refunds, without waiting for a support representative. Offer a personalized support experience that includes chatbots, and AI-powered recommendations.

ERM BI Integration

Employee self-service portal

Your employees can easily request time off and manage their benefits, all within an easy-to-use interface, personalized profiles, and a secure platform to streamline HR operations and improve employee engagement.

Provide Omnichannel Support

Our solutions integrate multiple sales channels such as online, in-store, and mobile, providing customers with a seamless shopping experience across all channels, and increasing customer satisfaction and loyalty.

Lead your Retail team to success

ERM Solutions for your managers​

Make Data-Driven Decisions

Analyze sales data and create reports to track trends in customer behavior, product performance, and overall business performance, helping you make informed decisions.

Manage Employee Schedules and Performance

Manage employee schedules, track staff performance, and provide feedback to improve employee performance and satisfaction.

Review and Approve Financial Transactions

Implement accounting and financial management tools that will enable you to review and approve purchase orders and invoices with ease, streamlining financial processes and minimizing errors.

Manage Promotions and Discounts

With marketing and promotional tools create and manage promotions and discounts to drive sales and customer engagement, increasing revenue and customer satisfaction.

Identify and Optimize Store Operations

Identify areas for process improvement and implement changes to optimize store operations, increasing efficiency, and profitability.

Implement Employee Training Programs

Create and implement training programs for employees to improve customer service and sales performance, leading to better employee performance and job satisfaction.

We have a product for your business

A Cloud-based product lineup with endless possibilities

ERM Hub

Empower Teams with ERM BI

ERM Business Intelligence

ERM Customer Portal

ERM Employee Portal

ERM Employee Portal

ERM Mobile App Kit

Drive Business Growth

Our solutions provide retailers with real-time data insights, allowing them to make informed decisions and take actions to drive business growth and profitability, through identifying opportunities for expansion, cost savings, and increased revenue.

Get a grip on your Retail business with ERM Solutions

ERM Solutions for your executives and top management

Insights into Business Performance

Data analysis and reporting tools that will enable you to review key performance metrics and financial reports easily, providing insights into business performance and identifying areas for improvement.

Set Business Goals and Strategies

Collaboration and planning tools will enable you to set business goals and develop strategies to achieve them, ensuring that your business stays competitive and profitable.

Stay Ahead of Market Trends and Competition

Market analysis and competitive intelligence tools will enable you to analyze market trends and competition to identify potential opportunities and threats, keeping your business ahead of the competition.

Approve Major Expenditures

Accounting and financial management tools that will enable you to review and approve major expenditures such as capital investments, marketing campaigns, and store expansions, ensuring that your business stays competitive and profitable.

Approve Business Plans and Budgets

Planning and budgeting tools that will enable you to review and approve business plans and budgets with ease, ensuring that resources are allocated effectively.

Maintain Relationships with Key Stakeholders

Collaboration and communication tools will enable you to develop and maintain relationships with key stakeholders such as suppliers, investors, and community leaders, ensuring the success of your business.

See how our ERM Solutions can help your Retail Business

Want to learn more about how our ERM solutions can help your retail or e-commerce business? Schedule a free consultation today to discuss your needs and see if we’re a good fit for your business.