Organize and manage customer interactions effectively
Our Omnichannel CRM solution enables you to stay organized and manage all your customer interactions in one place, providing a 360-degree view of your customers across all channels.
Our Omnichannel CRM solution enables you to stay organized and manage all your customer interactions in one place, providing a 360-degree view of your customers across all channels.
Let your team provide a seamless and consistent customer experience, regardless of the channel used
Connect with customers on popular channels from one platform, delivering a consistent experience with Email, Website Live-Chat, Social Media Platforms like Facebook, Twitter, WhatsApp, Instagram, and Line.
Add a simple and elegant live chat to your website, enabling customers to connect with you in real-time.
Reduce workload and improve customer service by building your own programmatic chatbot or integrating with AI platforms like Dialogflow or Open AI
Connect with external communication tools and popular social media platforms, supercharging your workflow and enabling seamless communication.
Connect with customers across any channel and manage all your conversations from one place, enhancing customer satisfaction and streamlining your workflow.
Collaborate and manage conversations using a shared inbox, enabling your team to work together and provide the best possible customer service.
Use the power of the ERM Hub as your CRM backend, centralizing customer information and helping you make data-driven decisions.
Our Omnichannel CRM solution helps you stay ahead of the competition and keep up with evolving customer expectations by providing a seamless and personalized customer experience across all channels, enabling you to focus on building relationships and driving growth.
Empower your managers with the data and insights
Our Omnichannel CRM solution provides a better customer experience, streamlines sales processes, and improves collaboration, helping you increase your revenue and profitability. Streamline sales processes, from lead generation to deal closing, ensuring that nothing falls through the cracks. And with better collaboration between teams, you can work more efficiently, make data-driven decisions, and continuously improve your sales process. Choose our Omnichannel CRM solution to take your sales performance to the next level.
Designed to help executives and top management make informed decisions, improve collaboration, and achieve their revenue goals.
Receive regular updates on key performance metrics, such as lead generation, deal progress, and revenue generated, using the Omnichannel CRM solution to stay informed and make data-driven decisions.
Monitor customer satisfaction levels and identify areas for improvement, using the Omnichannel CRM solution to ensure a high level of customer satisfaction and loyalty.
Review and update sales forecasts on a regular basis, using the Omnichannel CRM solution to provide accurate data and insights that inform business strategy.
Analyze trends and patterns in customer behavior, using the Omnichannel CRM solution to identify new opportunities or areas of concern, and adjust business strategy accordingly.
Align the sales strategy with overall business goals, using the Omnichannel CRM solution to track progress and adjust the strategy as needed to achieve business objectives.
Identify new market opportunities and develop targeted sales campaigns, using the Omnichannel CRM solution to stay ahead of the competition and drive growth.
Perla Immobilier is a leading residential real estate developer based in Morocco, dedicated to providing high-quality and innovative housing solutions to its clients.
Perla Immobilier struggled to efficiently manage leads from different sources, such as website inquiries, emails, and phone calls. This led to missed opportunities, delays in responding to potential customers, and a lack of visibility into the sales pipeline.
Take the first step towards improving your sales processes and growing your business. Schedule a free consultation today.
Empowering your omnichannel CRM across all sectors