Let your team get it right

Help your sales back-office team save time and increase accuracy in managing customer data, orders, inventory, and accounts receivable and payable, allowing for greater focus on sales and customer support.

ERM BI 04
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Bridge your Back-office and your Front-office

From Sales Order Management to Shipping, Our Solution has got You Covered

Efficient sales order management

The ERM solution provides a centralized platform to manage the entire sales order process from start to finish, enabling sales reps to quickly and easily create quotes and convert them into orders.

Automated invoicing

The ERM solution automates the invoicing process, generating and sending invoices to customers in a timely and accurate manner, reducing the risk of errors and late payments.

Streamlined shipping

The ERM solution provides shipping management tools to streamline and automate the shipping process, from generating shipping labels to tracking orders in real-time, making it easy for sales reps to provide customers with accurate shipping information.

Efficient lead and opportunity management

The ERM solution allows sales reps to easily track and manage leads and opportunities, ensuring that they never miss a potential sale and can prioritize their efforts accordingly.

Automated communication

The ERM solution automates repetitive tasks such as follow-up emails and reminders, which frees up sales reps' time to focus on more high-value activities like building relationships with customers.

Improved sales performance

The ERM solution enables sales back office teams to access and share customer data with the sales team, enabling both teams to collaborate, providing a unified view of customers, and enabling the entire sales process to be streamlined and optimized.

The Ultimate Back Office Solution for Boosting Sales Performance

Rev up your sales engine with our All-in-One back-office solution

Customer & Contact Management

Create customer profiles and keep track of billing and payment information in one place. Build stronger relationships with customers by accessing their contact preferences and past interactions.

Quote to Cash

From creating quotes to managing inventory, streamline your order management process and seamlessly integrate it with your accounting system.

Contract Management

Create, manage, and follow up on contracts with customers. Keep track of contract details in real-time, and never miss a deadline.

Invoice Management

Create, send, and track invoices with ease. Never miss a payment and save time with automatic reminders for late payments.

Sales Process Automation

Automate repetitive sales tasks, like sending payment reminders and creating invoices, so you can focus on building customer relationships and growing your business.

Real-time Reporting and Analytics

Get a clear overview of your sales performance and identify trends and issues in your sales process. Make data-driven decisions to improve your sales strategy and boost your revenue.

ERM BI Make Data-Driven Decisions
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Supercharged your Sales with a comprehensive solution

Help sales managers improve decision-making and optimize performance by generating reports and analyzing data on sales, inventory, and other key performance indicators.

Transform your sales team into top performers

Empower your managers to drive sales team success

Efficient sales team management

Set sales targets, monitor performance, and provide coaching to maximize the efficiency and effectiveness of the sales team and align them with the company's goals.

Optimized sales process

Identify areas that can be streamlined or automated to reduce costs, improve efficiency, and provide customers with the best possible experience.

Cross-functional collaboration

Facilitate collaboration between sales, marketing, customer service, and product development for a more integrated and efficient business operation.

Accurate sales forecasting

Make informed decisions about the future of your company with accurate sales forecasts using historical data and current trends.

Data-driven sales reporting

Generate regular reports and analytics on sales performance, conversion rates, win/loss ratios, and customer satisfaction to measure success and make data-driven decisions.

Strategic decision-making

Get real-time insights into your company's sales performance, revenue generation, and market share to make informed decisions and optimize the sales process for improved revenue growth.

Get your operational costs under control

By automating and streamlining back-office tasks, our solution can help businesses reduce their operational costs, freeing up resources to invest in growth and innovation. Specifically designed for medium-sized businesses, our solution is user-friendly and easy to use, and our team is always here to provide support and guidance. You have an ally now!

Empower Teams with ERM BI
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Automate and scale your back office and sales administration

Grow with ease with a Backoffice and Sales Admin solution that scales with your business

Increased efficiency

Streamline business processes and automate repetitive tasks, freeing up time for executives to focus on strategic initiatives.

Better resource allocation

Visibility into resource utilization allows executives to optimize resource allocation and maximize return on investment.

Increased agility

Enable businesses to quickly adapt to changes in the marketplace, customer demands, or industry regulations.

Greater visibility into the supply chain

Provide real-time data on the supply chain, enabling executives to identify bottlenecks and optimize logistics to improve delivery times and reduce costs.

Increased customer satisfaction

Provide a more personalized and seamless customer experience, leading to increased customer satisfaction and loyalty.

Higher profitability

Reduce costs, increase efficiency, and optimize resource utilization, leading to higher profitability and long-term success.

Discover how businesses in diverse sectors have improved their sales process

Streamlined Sales Process for ZdravieTech

ZdravieTech is a medical device manufacturer based in Slovakia that specializes in producing innovative and high-quality medical devices for healthcare professionals and patients.

ZdravieTech struggled with managing customer data, sales, and customer service tasks due to a lack of centralized information. The company’s manual process made it challenging to keep track of customer information, orders, and inventory, leading to delays in order processing and poor customer service.

ERM Solutions for Backoffice and Sales Administration has provided ZdravieTech with a centralized platform to manage customer data, sales, and customer service tasks. The solution’s lead management feature helps the company track leads, while the order processing and inventory monitoring features ensure efficient order fulfillment. The solution’s customer service task management feature allows the company to respond quickly and effectively to customer inquiries and requests.

Increased Sales Efficiency for CDVI

CDVI is a leading access control system manufacturer and distributor based in Morocco, providing innovative and reliable security solutions to customers worldwide.

CDVI faced challenges in managing customer data, sales, and order processing due to a disconnected and disorganized process. The company’s manual process made it challenging to keep track of customer information, orders, and inventory, leading to delays in order processing and potential revenue loss.

ERM Solutions for Backoffice and Sales Administration has provided CDVI with a centralized platform to manage customer data, sales, and order processing. The solution’s lead management feature helps the company track leads, while the order processing and inventory monitoring features ensure efficient order fulfillment. The solution’s reporting and analytics feature provides insights into sales performance and inventory levels, allowing the company to make data-driven decisions to improve its business operations.

Customer-Centric Sales Approach for Barrier Catheters

Barrier Catheters is a leading medical device company based in Australia, specializing in the development and manufacturing of innovative catheter solutions for patients with various medical conditions.

Barrier Catheters faced challenges in managing customer data, sales, and order processing due to a lack of centralized information. The company’s manual process made it challenging to keep track of customer information, orders, and inventory, leading to delays in order processing and poor customer service.

ERM Solutions for Backoffice and Sales Administration has provided Barrier Catheters with a centralized platform to manage customer data, sales, and order processing. The solution’s lead management feature helps the company track leads, while the order processing and inventory monitoring features ensure efficient order fulfillment. The solution’s customer service task management feature allows the company to respond quickly and effectively to customer inquiries and requests.

Discover the ERM Solutions for Backoffice and Sales Administration

Are you ready to take your sales administration to the next level? Schedule a free consultation with our expert team to see if ERM Solutions for Backoffice and Sales Administration is the right fit for your business.

Made for your industry

Empowering your back office and sales administration across all sectors

Service Businesses

Sector Industry

Industry & Manufacturing

Wholesale,
Distribution & Trading

Sector Retail

Retail
& E-Commerce

Sector Real Estate

Real Estate Development

Sector Construction

Construction & Site Management